Core outage

Incident Report for VoiceLogix

Resolved

This incident has been resolved.
Posted Sep 12, 2025 - 17:13 EDT

Monitoring

We have deployed a fix and are monitoring for further issues.
Posted Sep 12, 2025 - 16:16 EDT

Identified

We have identified the issue and are working on a fix.
Posted Sep 12, 2025 - 14:38 EDT

Investigating

We are investigating an issue with calls routing through an auto attendant being disconnected upon answering.
Posted Sep 12, 2025 - 09:43 EDT
This incident affected: Voice Services (Inbound Voice Services).