Outbound Voice

Incident Report for VoiceLogix

Resolved

All calls are Processing properly at this point, We are continuing to monitor the situation.

Posted Aug 07, 2023 - 16:07 EDT

Monitoring

A fix has been implemented and we are monitoring the situation.

Posted Aug 07, 2023 - 15:34 EDT

Identified

We have identified a routing issue with one of our carriers and are working to mitigate outbound calling issues.

Posted Aug 07, 2023 - 15:00 EDT

This incident affected: Voice Services (Outbound Voice Services) and SIP Trunking.